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Get In Touch

We love our customers. You can reach us at any time.

Contact us by email, or call.

Become a Member

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Customer Service

Phone 9660238279

Email zitaragems@gmail.com

Monday-Friday 9:00am - 7:00pm EST

For questions regarding our products and services you can also contact us by filling out the form below.

  • What materials are used in Zitara jewelry?
    Zitara jewelry is crafted from high-quality sterling silver, known for its durability and timeless appeal. We use recycled silver whenever possible, ensuring both quality and sustainability in our designs.
  • How often do you release new jewelry collections?
    Zitara releases new jewelry collections seasonally, showcasing the latest in minimalist and sterling silver designs. We also occasionally launch limited-edition pieces, so be sure to sign up for our newsletter or follow us on social media to stay updated on our latest arrivals and exclusive offers.
  • How should I care for my sterling silver jewelry?
    To maintain the shine and quality of your sterling silver jewelry, avoid exposure to harsh chemicals, lotions, and perfumes. Store your pieces in a cool, dry place, preferably in a jewelry box or pouch. Regularly polish with a soft cloth to prevent tarnishing.
  • Do you offer international shipping?
    Yes, Zitara offers international shipping through direct messaging. Please contact our customer service team via direct message to arrange international shipping, and we'll provide you with details on costs and delivery times.
  • What is Zitara's return and exchange policy?
    We offer a 7-day return and exchange policy for items that are defective or have sizing issues. If you receive a product that is damaged or does not fit properly, please contact our customer service team to arrange a return or exchange. For more details, please visit our Returns and Exchanges page.
  • How can I ensure I get the correct ring size?
    To find your correct ring size, we recommend using a ring sizing guide or visiting a local jeweler for an accurate measurement. If you're purchasing a ring as a gift and are unsure of the size, consider adjustable rings or our exchange policy for resizing options.
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