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Privacy Policy

Welcome to Zitara, your trusted source for sterling silver jewelry, minimalist jewelry, and handcrafted silver jewelry. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your personal information. By using our website and services, you agree to the practices described in this policy.

1. Information Collection

When you visit the Zitara website, we may collect personal information that you provide directly to us, such as your name, email address, shipping address, and payment information. This information is essential for processing your orders, providing customer service, and enhancing your shopping experience. We also collect non-personal information, such as your IP address, browser type, and pages visited, to improve our website and services. Check out our Terms and Conditions page for more information on this.

2. Use of Personal Information

Zitara uses your personal information to process your orders for sterling silver jewelry, minimalist jewelry, and other products. This includes shipping your purchases, handling returns and exchanges, and communicating with you about your order status. We may also use your information to send promotional offers, newsletters, and updates about new products, such as our silver earrings, sterling silver rings, and minimalist necklaces. You can opt-out of these communications at any time.

3. Data Protection and Security

We prioritize the security of your personal information. Zitara uses industry-standard encryption technologies to protect your data during transmission and storage. We implement strict security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal information. However, please note that no data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.

4. Cookies and Tracking Technologies

Zitara uses cookies and similar tracking technologies to enhance your browsing experience and improve our website's functionality. Cookies are small data files stored on your device that help us remember your preferences, understand your interaction with our website, and provide personalized content. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our website.

5. Third-Party Services

We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, and servicing you. These third parties include payment processors, shipping companies, and marketing service providers. They have access to personal information necessary to perform their functions but are obligated to maintain the confidentiality of your information and are not permitted to use it for other purposes.

6. Children's Privacy

Zitara does not knowingly collect or solicit personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to remove that information from our records. If you believe that we might have any information from or about a child under 13, please contact us immediately.

7. Your Rights and Choices

You have the right to access, update, and delete your personal information. If you wish to review or modify your information, please contact our customer service team. You may also opt-out of receiving marketing communications by following the unsubscribe instructions provided in our emails or by contacting us directly.

8. Changes to the Privacy Policy

Zitara reserves the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us. Thank you for choosing Zitara, where your privacy and trust are paramount as you explore our collection of sterling silver jewelry, minimalist jewelry, and more.

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