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Shipping Policy

Welcome to Zitara, where we specialize in sterling silver jewelry, minimalist jewelry, and handcrafted silver jewelry. Our Shipping Policy provides important information regarding the delivery of your orders, including details about international shipping and other key aspects of our service.

1. Domestic Shipping

Zitara offers reliable and efficient domestic shipping for all our silver jewelry, including silver earrings, sterling silver rings, minimalist necklaces, and more. Orders are typically processed within 1-2 business days and shipped using reputable courier services. Delivery times may vary based on your location, but most orders arrive within 3-7 business days.

2. International Shipping

We are pleased to offer international shipping for our sterling silver jewelry collection. However, international orders can only be arranged through direct messaging. This ensures personalized service and accurate shipping quotes. Delivery times and costs vary depending on the destination country and shipping method chosen. Please note that customs duties, taxes, and additional fees may apply, which are the responsibility of the recipient.

3. Shipping Costs

Shipping costs for our silver jewelry online are calculated based on the weight of the package, the destination, and the chosen shipping method. During the checkout process, you will see an estimated shipping cost. For international shipping inquiries, please contact us via direct messaging to receive a detailed quote.

4. Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking information. This allows you to monitor the status of your shipment and estimated delivery date. For international shipments, tracking may vary depending on the courier and destination.

5. Shipping Restrictions

While Zitara strives to deliver our sterling silver jewelry to as many locations as possible, there may be some restrictions based on your country's import regulations. Please ensure that your shipping address complies with local laws and restrictions. We reserve the right to cancel orders if shipping is not feasible.

6. Delayed or Lost Shipments

Zitara is committed to ensuring that your order arrives on time and in perfect condition. However, in rare cases, delays or lost shipments may occur due to unforeseen circumstances such as customs processing, weather conditions, or logistical issues. If you experience any delays, please contact our customer service team, and we will assist you in resolving the issue.

7. Changes to Shipping Policy

Zitara reserves the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website. Please review this page regularly to stay informed about our shipping practices.

For any questions or concerns regarding our Shipping Policy, please contact us. Thank you for choosing Zitara, where we deliver elegance and simplicity with every piece of our handcrafted silver jewelry.

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