Welcome to Zitara, your trusted source for sterling silver jewelry, minimalist jewelry, and handcrafted silver jewelry. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

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1. Introduction

These Terms and Conditions govern your use of the Zitara website and services. By accessing our website or purchasing our sterling silver jewelry, minimalist jewelry, or any other products, you agree to these terms in full. If you do not accept these terms, please refrain from using our site.

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2. Intellectual Property Rights

All content on this website, including but not limited to images, text, logos, and product designs, is the property of Zitara or its content suppliers and is protected by international copyright and trademark laws. You may not use, reproduce, or distribute any content from this site without explicit written permission from Zitara.

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3. Product Descriptions

Zitara strives to provide accurate descriptions of our sterling silver jewelry, including silver earrings, sterling silver rings, minimalist necklaces, and more. However, we do not warrant that product descriptions or other content on our site are complete, current, or error-free. If a product offered by Zitara is not as described, your sole remedy is to return it in unused condition.

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4. Ordering and Payment

By placing an order with Zitara, you agree to provide accurate, current, and complete information. We reserve the right to refuse any order if we suspect fraudulent activity or misuse of our website. Prices for our jewelry, including silver jewelry online and handcrafted silver jewelry, are subject to change without notice.

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5. Shipping and Delivery

Zitara offers shipping services for our silver jewelry online. Please note that international shipping is available through direct messaging only. Shipping times and costs will vary based on your location. Zitara is not responsible for delays caused by customs or other external factors.

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6. Return and Exchange Policy

We offer a 7-day return and exchange policy for items that are defective or have sizing issues. If you encounter a problem with your sterling silver jewelry, please contact us immediately. Products must be returned in their original condition for a refund or exchange. Please refer to our Returns and Exchanges page for more details.

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7. Sustainability Commitment

Zitara is committed to sustainability and responsible sourcing. We use recycled silver in our jewelry and adopt eco-friendly practices wherever possible. By purchasing from Zitara, you support sustainable jewelry brands and contribute to a more environmentally friendly future.

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8. Privacy Policy

Your privacy is important to us. Zitara's Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the data practices described in our Privacy Policy.

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9. Changes to Terms and Conditions

Zitara reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our site following any modifications indicates your acceptance of the new terms.

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10. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact our customer service team. We are here to assist you with your inquiries about our sterling silver jewelry, minimalist jewelry, and more.

By using Zitara's website and services, you agree to these Terms and Conditions. Thank you for choosing Zitara, where elegance meets simplicity in every piece of our handcrafted silver jewelry.